Digital transformation and IT consulting for Southeast Asia
We help enterprises and governments across Southeast Asia plan, build and run the systems that move them forward.
Trusted by 1,000+ leading enterprises, governments and international organisations
Why K-LINK
Consultants and engineers based across Southeast Asia, working in Burmese, Thai and English, and familiar with local regulation and procurement.
We do not stop at a report. The team that writes your roadmap also implements it and stays accountable for the results.
ISO/IEC 27001 certified and SOC 2 compliant, with experience handling sensitive government and financial data.
From the first assessment to live operations, delivered by one firm.
Decide what to change, why, and in what order.
Transformation roadmaps, business cases and investment priorities.
Current-state assessment, target architecture and vendor selection.
Process redesign, service design and operating models.
PMO, tender preparation, budget control and delivery oversight.
Data governance, analytics and practical AI use cases.
Risk assessment, ISO/IEC 27001 readiness and security policy.
Customer and citizen journeys across every channel.
Adoption planning, training and knowledge transfer.
Build it, connect it and keep it running.
Data center, network, server and storage infrastructure, designed, supplied and implemented for more than 1,000 organisations.
Migration, hybrid architecture and managed operations on AWS and Google Cloud.
Custom applications, e-government portals, APIs and integration between systems.
Managed IT, contact center operations and back-office services under agreed service levels.
A clear sequence, with a decision point at the end of each stage.
We assess where you are today, define the target state and build a costed roadmap and business case.
We design processes, architecture and security, select vendors and prepare tender specifications where needed.
Our engineers install, develop and integrate the solution, then test it and train your staff.
We provide maintenance, managed services and continuous improvement under agreed service levels.
We help ministries, agencies, state enterprises and municipalities improve citizen services while meeting requirements for security, data residency and procurement.
Digital government roadmaps, service design and programme management.
Online portals, digital forms, case management and approval workflows.
National and agency hotlines, complaint handling and multichannel services.
On-premise and private cloud infrastructure with disaster recovery.
Inter-agency connectivity, firewalls, SD-WAN and security monitoring.
Document management, archival storage and migration of paper records.
Sector experience that shortens the learning curve on every engagement.
Ministries, agencies and state enterprises
Operators, ISPs and carrier services
Banks, microfinance, payments and fintech
Claims, policy servicing and customer care
Dealers, retail chains and e-commerce
Hospitals, clinics and patient services
Delivery, shipping and supply chain
UN agencies and development partners
Alongside our consulting work, we build and support our own platforms, which shorten delivery time in client programmes.
Voice, WhatsApp, Viber, LINE, Messenger, email and web chat in one queue, with AI automation and handover to agents. Used by more than 200 brands.
Kai AI AgentAnswers customer and citizen enquiries across chat, messaging and voice, and hands over to staff when needed.
A WhatsApp API for developers and system integrators to send and receive messages and run automations over HTTP.
TableOneAn operations platform for restaurants and hospitality businesses, covering ordering, tables and guest service.
K-LINK Broadband is our internet service for offices and businesses in Yangon, with dedicated and shared fiber plans, managed Wi-Fi and local field support.
Alliances with regional and global leaders that extend what we can deliver for clients.
A strategic alliance with Ooredoo Business to provide omnichannel contact center solutions to businesses.
An official partnership with Rakuten Viber for Viber chatbots and business messaging.
About K-LINK
Our values: efficiency, innovation, accessibility and empowerment.
K-LINK is a digital transformation and IT consulting firm headquartered in Singapore, with offices in Bangkok and Yangon. We help enterprises and public-sector organisations decide what to change, and then make that change happen.
Large international consultancies set the standard for strategy work, but their teams and pricing are often a poor fit for Southeast Asian organisations. We apply the same discipline with people who work here every day, and we stay through implementation.
A large team of consultants, engineers and specialists who meet clients, speak at industry events and celebrate together.
Contact
Tell us about the challenge you are working on, whether it is a transformation programme, a government tender, a system modernisation or a new digital service. We respond within one business day.
